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Soft Systems Methodology [SSM] is a unique, powerful, effective, balanced approach for achieving clarity out of such complexity.
SSM delivers an advanced set of thinking skills needed for decision takers to conduct situational analysis creatively as a platform for confirming the collective core purpose of transformation. Organisational interventions can then be planned from an informed perspective.
The application of SSM leads to a comprehensive, rational, sequential process for delivering a proposal of transformational change to bring about significant improvements in organisational performance.