Description
All prices quoted are in USD.
Earners of the Certified Sales Development Representative certification will learn essential skills that are critical to an Inside Sales Professional’s (ISP’s) research and preparation for prospecting.
Earners of the Certified Sales Development Representative certification will learn essential skills that are critical to an Inside Sales Professional’s (ISP’s) research and preparation for prospecting. They will acquire the skills to find contact information & other information specific to the targeted organization & individual, conduct pre-research on every prospect, set goals & expectations for prospecting calls, conduct an effective prospecting call using warm and cold calling tactics.
Duration
4 weeks
SKILL LEVEL
Foundational
LECTURES
15 modules
Duration
4 weeks
SKILL LEVEL
Foundational
LECTURES
15 Modules
Sales Development Reps (SDR) and Business Development Reps (BDR) are involved in identifying and sieving the market, industry and accounts for potential leads and opportunities with their main objective to build pipeline and revenue.
As the main lifeline to the company’s pipeline performance, SDR / BDR functions are highly skilled functions in demand. By profiling, engaging and qualifying sales leads and expanding the business’ reach into new markets or accounts, they also contribute valuable information on market and customer drivers, marketing and sales intelligence that supports marketing and sales planning.
While SDRs are involved in handling inbound sales enquiries, BDRs are usually involved in profiling, outreach to and qualifying white space accounts, involved in targeted outbound outreach campaigns. While it differs company to company, some companies do not segregate these roles and may choose one rep to do both. They both build business relationships with prospective customers, nurture these relationships till they are ready to be handed over to sales for collaboration or open to explore new solutions.
With sales wanting more high-quality highly qualified leads, the focus has moved away from strategic focus thus forcing a separation of strategic and tactical business development activities to help drive focus and performance. This course covers tactical business development activities. For a business development management course, click here.
This sales certification course was created as an answer to a growing global need for knowledgeable Sales Development Representatives in the sales team and the necessary skills needed to be successful in the position.
On-going education ensures that accredited reps stay current while continuously seeking opportunities to increase their skills and competence through professional education. APACSMA and the industry encourage CSDR graduates to continue building their skills by considering the next progression in their career, the CISP program.
This module covers business foundations, sales foundations and business development foundations.
This module covers how to conduct a simple competitive analysis for your business, market research, scanning for opportunities, defining and understanding target personas and concept of communicating value.
This module teaches how each industry functions, their challenges, trends and solutions. While high level sales frameworks and structures may apply across industries, the dynamics of stakeholders and personas changes slightly based on their required needs and challenges. This optional module covers selling into different kind of industries such as government, technology companies, professional services, financial services, telecommunication, manufacturing, healthcare, retail and consumer products.
This module includes different types of account segmentation, micro and macro account analysis and engagements, and how to identify sales growth opportunities.
This section covers basic and advanced lead generation strategies, tactics and email marketing drip campaigns.
This module covers prospecting, creating best sales pitches with competitive differentiation and delivering them.
This course covers basic and advanced persuasive selling skills across different personality types, the neuroscience of sales and five levels of influence.
In this module, the learner will learn various types of sales methodologies. This module covers high level education and understanding of various concepts for the learner to be able to apply to different sales and customer situations. Concepts included: solution sales, referral sales, value selling, cross and up-sell, joint solution selling strategies, challenger sales, sandler, Meddic, BANT and SPIN.
This module teaches the fundamentals of social selling, how to build your trusted professional profile in LinkedIn, how to use social research to attract the ideal prospects, how to prospect using LinkedIn Sales Navigator, how to find the right audience and engage prospects using content and LinkedIn events. It also covers how to build your network within the buyer’s community and how to take the online conversation offline.
In this module, learners will learn how to do cold calling the right way, and how to successfully approach business leaders at all levels, managing calls with directors, CEOs, and department heads. It also covers practical tips and tricks to identify what is truly important to the lead, structure a call, overcoming rejection and objections, implementing a systematic and structured cadence and getting the most out of technology.
This module covers the essential business etiquettes needed for wiring an email, text message, or sending a voicemail.
This module covers winning new business by running great client presentations, communicating efficiently and effectively in your presentations, holding client’s attention, covering essential tips on conducting productive online meetings, choosing the right platform and virtual demos skills.
This module helps learners to integrate digital practices and techniques into their sales process to acquire more prospects, reduce lead times, nurture customers and drive revenue using sales automation techniques, technologies and tools.
This module covers sales pipeline management, sales forecasting, sales performance measurement and reporting, managing leads and opportunities and preparing for business reviews.
This module covers interpersonal communication skills mastery, essential soft skills for SDRs and BDRs, emotional intelligence and mindful stress management.
This module covers how to establish and articulate organization’s core competencies, vision, mission, strategic filters, and how all of these factors combine to create a compelling strategic plan. Plus, how to create strategic initiatives, implement your plan, and assess the progress that you’re making (or not making) towards your goals.
This module will teach you how to identify, develop, and build strategic business partnerships and sustain them over time. It also covers strategies that can help experienced reps take their communication and negotiation skills to the next level.
This module covers the process of defining your business, researching the market, determining your product, sales strategy, day-to-day operations, staffing, and financial forecasting. It also shows how to create the GTM plan, and shows how to build a product strategy that’s tailored to the market and customer base you aim to reach.
USD$1,850.00 – USD$2,650.00
All prices quoted are in USD.
*Pricing is accurate as of today. Subjected to change. APACSMA will honor the price that you capture for the day.
Earners of the Certified Sales Development Representative certification will learn essential skills that are critical to an Inside Sales Professional’s (ISP’s) research and preparation for prospecting.
All prices quoted are in USD.
Earners of the Certified Sales Development Representative certification will learn essential skills that are critical to an Inside Sales Professional’s (ISP’s) research and preparation for prospecting.
The CSDR accreditation is a web-based, online program which includes a comprehensive, 3-module preparatory coursework, followed by a final exam via a “live sales role play”. Applicants are expected to complete the entire coursework in about 2- 3 weeks, prior to sitting for the final exam.
Students will receive Certified Sales Development Representative certificate by Asia Pacific Sales & Marketing Academy and the Global Inside Sales Association upon successful completion of all modules.
Upon passing your online tests and successful completion of your online course, submit your course completion scores to edu@apacsma.com for digital badging and eCertificate issuance within 5 working days.
Students who receive this certification are ready for the Certified Inside Sales Professional and Certified Social Selling Specialist course.
APACSMA is the strategic partners of AA-ISP APAC and Middle East region. AA-ISP course is the online course. If you enroll in APACSMA course, it will include personalized coaching and you will become the alumni of both AA-ISP and APACSMA.
If you need quotation for more than 50 pax or require an official quotation to get an approval from your management, please fill up the form below indicating “Request for Quote” under Type of Enquiry”. Our finance consultant will contact you within 2 working days.
USD$1,850.00 – USD$2,650.00
All prices quoted are in USD.
*Pricing is accurate as of today. Subjected to change. APACSMA will honor the price that you capture for the day.
Earners of the Certified Sales Development Representative certification will learn essential skills that are critical to an Inside Sales Professional’s (ISP’s) research and preparation for prospecting.
All prices quoted are in USD.
Earners of the Certified Sales Development Representative certification will learn essential skills that are critical to an Inside Sales Professional’s (ISP’s) research and preparation for prospecting.
If you need quotation for more than 50 pax or require an official quotation to get an approval from your management, please fill up the form below indicating “Request for Quote” under Type of Enquiry”. Our finance consultant will contact you within 2 working days.
Send us your message and we will be in touch within 2 business days.
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